PRODUCTION READINESS
This page documents what must be completed before the site accepts payment or unreleased audio. It is a launch checklist, not the final legal policy set.
HighLevel holds contact, order, product, consent, status, deadline, and communication records. Payment events create one opportunity per order and trigger confirmation, reminders, internal tasks, delivery, refund, and deletion workflows.
Audio lives in a non-public Cloudflare R2 bucket—not in the public site or a routine email. A server issues a randomized, single-purpose upload URL that expires within 24 hours and accepts only the approved type and size.
Reviewer access uses short-lived download links and least-privilege permissions. Access is logged. Source audio and working copies are scheduled for deletion 30 days after report delivery unless an approved exception applies.
Rights-holder confirmation is mandatory. Public previews, audience testing, promotion, testimonials, marketing, and model training each use separate optional, unchecked permissions.
Checkout records the Terms, Privacy, Refund, and Submission Terms versions accepted by the customer. The final operator, address, support contact, governing law, and attorney approval are required for live sales.
A Stripe test order must redirect correctly, create the right HighLevel record, send the right message, accept a safe test file, create the reviewer task, deliver a report, process a refund, and complete verified deletion.